Refund and Returns Policy

1. General Overview

At myhubsnow, we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a refund or return in accordance with the terms outlined below.

2. Eligibility for Refunds and Returns

2.1. Time Frame

Requests for refunds or returns must be submitted within 30 calendar days from the date of delivery.

2.2. Condition of Items

• Items must be unused, undamaged, and in their original packaging.
• Products that have been altered, washed, or show signs of wear are not eligible for a refund.

2.3. Non‑Refundable Items

The following items are excluded from refunds or returns:

• Personalized or custom‑made products.
• Final‑sale merchandise marked as “non‑returnable”.
• Digital downloads and subscription services.

3. Return Process

3.1. Initiating a Return

To start a return, contact our support team at [email protected] or call +1(806)737-9486‑9486. Provide the following information:

• Order number.
• Reason for return.
• Preferred resolution (refund or exchange).

3.2. Shipping the Return

Once approved, you will receive a prepaid shipping label via email. Pack the item securely and attach the label. Returns sent without prior approval may be rejected.

4. Refunds

4.1. Method of Refund

Refunds will be issued to the original payment method within 7–10 business days after we receive and inspect the returned item.

4.2. Restocking Fee

A restocking fee of 10 % may be applied to returns that do not meet the eligibility criteria outlined in Section 2.

5. Exchanges

If you prefer an exchange for a different size, color, or product, please indicate this when you contact support. Exchanges are subject to product availability and may require the payment of any price difference.

6. User Responsibilities

• Provide accurate contact information when placing an order.
• Inspect the delivered items promptly and report any issues within the specified time frame.
• Follow the return instructions precisely to avoid delays.

7. Legal Disclaimer

This Refund and Returns Policy does not affect your statutory rights under applicable consumer protection laws. We reserve the right to amend this policy at any time; any changes will be posted on this page with an updated revision date.

8. Contact Information

If you have questions about this policy, please reach out to us:

Email: [email protected]
Phone: +1(806)737-9486‑9486
Address: 123 Snowflake Lane, Anchorage, AK 99501, USA